terms-and-conditions

Registration.

In order to access certain content, services, products or benefits on the Site, you may be asked to register and create an account. As part of the registration process, you must click to agree to these Terms, and may then be asked to select a user name and password. You may also be required to provide Embroidery-N-More By JAC with certain information about yourself including some types of personally identifying information such as your email and your address. A hereby agree to provide true, accurate, and complete information about yourself as prompted by any registration processes, including your name and a valid email address. You further agree that you will update this information in order to maintain its truth, accuracy, and completeness. You shall not make your account accessible for use by other persons or entities. You are fully responsible for your account, including use of the account by any third party, and maintaining the confidentiality of your password. You may terminate your account at any time by contacting us.

Pricing.

All prices displayed on the Site are quoted in U.S. dollars. The pricing available on this Site is for information purposes only for use by Embroidery-N-More By JAC's customers and potential customers and subject to change/verification.

Colors.

We have made every effort to display the colors of our products that appear on this Site as accurately as possible. However, since the actual colors you see depend upon your computer and monitor, we cannot guarantee that the colors displayed to you will be completely accurate.

 

Order Acceptance.

Embroidery-N-More By JAC reserves the right, at its sole discretion, to refuse or cancel any order for any reason. The receipt by you of an order confirmation does not constitute our acceptance of an order. Due to the customized nature of the goods sold by Embroidery-N-More By JAC, you will be charged upon authorization of your payment method and verification of your order information for accuracy. 

Turnaround

Personalized orders typically ship from  Buzzards Bay, MA  within 5-7 business days. Please note special orders & larger orders may take longer. If you need something faster, we suggest contacting us. We may be able to expedite your order. Rush fees may apply.

Some orders that are placed during major sales or contain free gifts could take an additional day or two.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 12-24 business hours for the postal service to process the package, as it must be scanned at the location of departure before you are able to follow the shipment.

If you think you should have received your order by now, please contact us with your order number and we will be glad to look into locating the status of your order for you!